All active members, including children on a family membership, must present a membership card for admittance to YMCA facilities. Cards are not transferable. A loan of the card to another person will result in the forfeiture of all privileges. All members are asked to have their picture taken at the member service desk at the time of membership purchase. A membership card can not be issued until a picture is taken.
FORGOT CARD/LOST CARD
Lost cards and damaged can be replaced at the front desk. Please bring a photo ID if you need a replacement card.
Please be advised: the YMCA does not carry medical coverage on members. You are advised to have accident insurance in the event of injury. Members assume responsibility for transportation costs. The YMCA strongly recommends an annual physical examination for all members, especially those over 35 years of age.
We love it when you bring guests to the Y! Members have unlimited guest passes to bring friends and family to the Y. Those guests can each visit twice per year free of charge. A maximum of two guests or one family (2 adult limit) at a time can accompany a member. Guest fees are $15.00 for individuals, $25.00 for families (2 adult limit). The guest fee may be applied to a membership purchase in the same name and day of purchase. All guests 18 and older must present a valid photo ID in order to enter the YMCA facility and children under the age of 18 must have a parent or guardian present to sign a YMCA guest waiver. Based on facility usage, YMCA staff reserve the right to limit or restrict the use of guest passes on a given day.
The AWAY program allows YMCA members limited use of other YMCAs in the country. Check the website www.ymca.net to see if the YMCA you plan to visit participates in this program. You may also check with the front desk. Some restrictions may apply. AWAY members may register for programs at the member fee on nonmember registration days. Nonmembers and AWAY members must check in at the front desk.
The YMCA occasionally takes pictures/videos of our members and participants to use in various marketing materials, including our website. If you do not wish yourself or your family members to be photographed/videotaped, please step out of the camera or notify the photographer before the photo/video is taken.
MEMBERSHIP REFUNDS/SERVICE FEES
Membership fees are non-refundable, non-transferable, and subject to change. The YMCA now uses E-Cash flow to manage to return EFT payments. A $25 service fee will be charged by this service for checks and EFT withdrawals returned for insufficient funds. Two consecutive NSF will result in membership cancellation. All membership payments are subject to the current membership rates. Members who allow their memberships to lapse for more than 30 Days must pay the start-up fees.
Effective 8/15/23, the Membership Holds Program will no longer be available. Members who wish to cancel their memberships will need to follow our regular policy guidelines.
CLASS CANCELLATION AND MAKEUP POLICY
The YMCA reserves the right to make schedule changes to better serve our members or to combine/cancel classes due to low enrollment. At times, the YMCA may find it necessary to cancel classes. Classes will only be made up if it is possible.
Program fees cannot be credited/refunded after the program has begun. Pro-rated fees will be given as credit for illness or injury with a note from a physician. If the YMCA cancels a class, a prorated fee will be given as a credit. We are unable to issue credit for individual classes missed or cancellations due to weather.
PARTICIPATING IN FREE LAND GROUP EXERCISE CLASSES
- Please pick up a class pass from the member relations desk. Passes will be put out 30 minutes before the start of the class.
- If there is a class that has low enrollment consistently for two weeks, we reserve the right to cancel the class.
POOL CLOSING DURING LIGHTNING/STORM POLICY
For safety reasons, the YMCA pools will close during storms which include thunder and lightning. Pools will reopen 30 minutes after the last observed lightning or thunder.
LOCKER ROOM USAGE
We request cell phones be turned off and put away when using the locker rooms. For the safety and comfort of all those sharing the locker room facilities, please dry off in the drying room. For your own safety and protection, bring your own lock and keep your locker locked at all times. The YMCA is not responsible for lost or stolen items. Please leave valuables at home. Please note that locks remaining on lockers after the facility closes may be cut off, so please take your lock home with you.
Racquetball and Wallyball courts are free to members. Courts may be reserved 1 day in advance. An adult must accompany children under 13. Eye protection is recommended. Equipment may be checked out at the front desk at no charge.
INCLEMENT WEATHER POLICY
In the event of inclement weather, the YMCA will make the decision. Decisions for canceling afternoon and evening classes will be determined at a later time that day. Please call the YMCA (815)756-9577 for more information. An email will be sent regarding a closure to those signed up for Enews. Visit www.kishymca.org to sign up. Refunds will not be given for classes canceled due to inclement weather.
In the event a tornado WARNING is issued, our rule is to move to a designated safe shelter inside the building. All members, staff, and patrons that remain within the building must move to one of these locations during a tornado. This includes any of the following:
- Studio (basement workout room)
- West stairwell
- Accessible bathrooms near the lap pool
- Main locker rooms in the center of the building
MEMBER CODE OF CONDUCT
YMCA Code of Conduct:
The YMCA is committed to providing a safe and welcoming environment for all. To promote safety and comfort, the YMCA asks all persons to act appropriately at all times when in our facilities, on our property and participating in our programs.
We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. These actions listed below, which are not intended to be an all-inclusive list of behaviors, are considered inappropriate and are prohibited in our facilities and programs.
- Using or possessing alcohol or illegal drugs on YMCA property, in YMCA vehicles or facilities, or at YMCA-sponsored events.
- Smoking on YMCA property- All YMCA buildings and grounds are smoke and tobacco product-free environments. This includes vaping, e-cigarettes, and cannabis.
- Carrying or concealing a weapon or any device or object that may be used as a weapon.
- Harassment or intimidation by words gestures, body language, or any type of menacing behavior.
- Physical contact with another person in an angry, aggressive, or threatening way.
- Verbally abusive behavior, including profanity, angry language, swearing, name-calling, or shouting.
- Sexually explicit conversation or behavior; any sexual contact with another person.
- Inappropriate or revealing attire.
- Using YMCA facilities to work with a “client” for a fee without being an employee of the YMCA, without the written consent of the YMCA.
- Theft or behavior that results in the destruction or loss of property.
- Loitering within facilities or on grounds of the YMCA after being requested to depart the YMCA’s property.
- The use of social networking websites in a manner that is contrary to the YMCA’s mission and/or core values is detrimental to the community or a violation of the law.
In addition, the YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense related to the sale, possession and/or transportation of illegal drugs or is currently under the influence of illegal or dangerous drugs or chemicals, narcotics or intoxicating beverages.
Anyone who feels this Code of Conduct is being violated should immediately report the behavior to a staff person on duty. YMCA staff members are eager to be of assistance.
Suspension or termination of YMCA membership may result from a violation of this Code of Conduct. While an incident is being investigated, the membership of the person(s) accused of violating this Code of Conduct may be temporarily suspended pending a final decision
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