Kishwaukee Family YMCA

Youth Development Alerts Healthy Living Social Responsibiliy

Facility Closure Credit Information

Thank you for your patience as we work through this difficult time. We have been working hard to navigate through your membership, childcare and program questions. Please see the current list of FAQ’s regarding membership, childcare and programs. Thank you!

 

Membership

Of course, contact us at 815-375-5391 to set up an appointment to come and pick up your items. Staff will be in the building M-F 8am – 5pm

Category: Membership

We have a call in line set up 815-375-5391 or you can e-mail members@kishymca.org

Category: Membership

Your membership will be extended one month from its original end date.

Category: Membership

Depending on your draft date, a credit for your March membership will be placed to your account for future use.
If you are able, we would like to ask you to consider making your March payment a gift to the Y. As a non-profit we rely on the support of our community and in this unprecedented time that support is more important than ever. If you are interested in NOT receiving a credit to your account and gifting it back to the Y, please send an email to members@kishymca.org or call 815-375-5391.

Category: Membership

No, membership will be placed on hold for the duration of the facility closure. Membership dues fund the Y mission. If you are able, we would like to ask you to consider making your April payment a gift to the Y. As a non-profit we rely on the support of our community and in this unprecedented time that support is more important than ever. If you are interested in NOT placing your membership on hold and gifting your April membership cost back to the Y, please send an email to members@kishymca.org or call 815-375-5391.

Category: Membership

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Childcare

Yes! Camp power will remain as normal.

Category: Childcare

Registration for our 4C and financial assistance participants in person registration and will be postponed until the Y can reopen. Financial Assistance applications can be submitted to Melissa Johnson at mjohnson@kishymca.org

Category: Childcare

Onsite registration for April 15th has been cancelled. However, online registration opens April 1st.

Category: Childcare

The early bird rate will be extended until April 30th. Summer camp registration will be available for online registration beginning April 1st.

Category: Childcare

Preschool payments will tentatively resume on April 6th. Registration for the coming school year is now open online.

Category: Childcare

Drafts will remain as regularly scheduled. If school closures are extended, drafts will be delayed until schools reopen.

Category: Childcare

If schools resume classes on March 31st, the Y will provide before and after school childcare.

Category: Childcare

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Programs

No. wellness coaching packages can be redeemed within 6 months of purchase. We are confident to be reopened before your expiry date. For specific questions, please call Cami Loving.

Category: Programs

No. personal training packages can be redeemed within 18 months of purchase. We are confident to be reopened before your expiry date. For specific questions, please call Cami Loving.

Category: Programs

Yes! You will be credited for any classes missed due to the closure.

Category: Programs

Your March payment will be credited 50% and there will be no charge until the Y reopens.

Category: Programs

Credits will be issued for missed classes due to the closure. The promotion schedule will be scheduled at a later date.

Category: Programs

We will be issuing credits for missed classes due to the closure. No credits will be issued for new year weigh to change, the program will be extended.

Category: Programs

We will be issuing credits for missed lessons due to the closure. Registration for the upcoming spring session will be on a first come, first serve basis upon the Y reopening.

Category: Programs

We will be reevaluating the current situation and will be making a decision closer to our tentative reopening date.

Category: Programs

We will be reevaluating the current situation and will be making a decision closer to our tentative reopening date.

Category: Programs

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As a non-profit we rely on the support of our community and in this unprecedented time that support is more important than ever. If you are interested in NOT receiving a credit to your account  and gifting it back to the Y, click here, send an email to members@kishymca.org or call 815-375-5391.

 

Facility Closure FAQ